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Alabama Department of Workforce

INFORMATION SYSTEMS

How do I correct the error “Can not load dll msjet” or similar error for the CPUB application I’m trying to use?

  • Here are the steps to correct this issue:
    1. From the PC that has Partials (CPUB) installed; Make sure all programs are closed.
    2. Double click “My Computer” icon from the desktop.
    3. Double click “C: drive”
    4. Double click “Program files”
    5. Double click “AL DIR”
    6. Double click “jet35sp3”
    7. A window will open with a message “File progress…transfer file”…. This window will close automatically in a few seconds.
    8. Now from the desktop, double click the Alabama Department of Labor partials 2.4 icon so the main menu appears.
    9. Click option number 6 to run initial setup
    10. A message should appear “The Alabama Department of Labor database has been created”
    11. The program is ready… click option number 1 to start entering the employee data….
    12. If you still receive the “Can not load Error”, repeat steps 1 thru 8, then select option number 1.

How do I file New Hire electronically?

Where are the file specifications located for New Hire or Wages?

How do I get my format approved for filing of New Hire or Wages?

Do I have to change the format of wages I am currently using to file the Egov method?

If I am locked out of my Egov account and need assistance?          

 Can someone assist me while I am filing the Egov method?

If you have questions about filing UC-CR4 electronically …

If you have questions about registering for an unemployment compensation account number …

If you have questions about resetting eGov login and/or password …